Faq’s

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Faq’s

Online Banking Questions & Solutions

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Find answers to common online banking queries.

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  • 01 How do I reset my online banking password?

    Go to the login page and click on "Forgot Password." Enter your registered email or phone number to receive a reset link.

  • 02 Why was my transaction declined?

    Transactions may be declined due to insufficient funds, incorrect details, or security blocks. Check your account balance and ensure details are accurate.

  • 03 Is online banking secure?

    Use strong passwords, enable two-factor authentication, and avoid accessing your account from public Wi-Fi.

  • 04 What is the daily ATM withdrawal limit?

    ATM withdrawal limits vary by bank and account type. Check your bank's policy for specific details.

  • 05 How do I apply for a loan?

    Most banks allow loan applications online. Navigate to the loan section on your bank’s website and follow the steps.

  • 06 Can I cancel a pending transaction?

    Most pending transactions cannot be canceled, but you can contact your bank to request a reversal.

  • 07 How do I report fraudulent activity?

    Immediately contact your bank’s fraud department. You can also lock your account via mobile banking or customer support.

  • 08 How can I improve my online banking security?

    Enable two-factor authentication, set strong passwords, and regularly monitor transactions for suspicious activity.